Privacy & data protection

Privacy Policy

Your privacy is important to us. This policy explains how we handle your data.

Last Updated: December 30, 2024Effective Date: January 1, 2025

1. Introduction

Cloaxr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our speed optimization scam detection service (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

We take data protection seriously and implement industry-standard security measures to protect your information. This policy applies to all visitors, users, and others who access or use our Service.

2. Information We Collect

2.1 Information You Provide

URL Data: When you scan a website, you provide us with the URL to analyze. We process this solely for the purpose of detecting cloaking and optimization scams.
Contact Information: When you use our contact form, we collect your name, email address, optional website URL, and message content.
Email Communications: If you request scan reports via email, we collect your email address for delivery purposes.

2.2 Automatically Collected Information

IP Address: We collect IP addresses for security purposes. These are automatically deleted after 24 hours.
Browser Information: Basic browser type and version for compatibility purposes.
Usage Data: Anonymous statistics about how the Service is accessed and used.
Cookies: We use essential cookies for session management and security. No tracking cookies are used.

2.3 Scan Results Data

Scan results are temporarily stored for 24 hours to allow you to access your reports. After this period, all scan data is automatically and permanently deleted. We do not retain historical scan data beyond this timeframe.

3. How We Use Your Information

We use the collected information for the following purposes:

Service Provision: To perform website scans and deliver detection results
Communication: To respond to your inquiries and provide customer support
Security: To prevent abuse and protect against malicious activity
Improvements: To analyze service performance and improve detection accuracy
Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

Privacy Promise

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party services that help us operate our Service (e.g., email delivery services, hosting providers)
Legal Requirements: When required by law, court order, or governmental authority
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using HTTPS/TLS
Regular security audits and vulnerability assessments
Limited access to personal information on a need-to-know basis
Automatic deletion of scan data after 24 hours
Rate limiting to prevent abuse and DDoS attacks

Security Disclaimer: However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Scan Data: Automatically deleted after 24 hours
24h
IP Addresses: Deleted after 24 hours (used for security purposes)
24h
Contact Form Submissions: Retained for up to 90 days for customer service purposes
90d
Email Addresses: Retained only if you've opted in to receive communications
Opt-in

7. Third-Party Services

Our Service integrates with the following third-party services:

Google PageSpeed Insights API: For performance metrics (no personal data shared)
Google reCAPTCHA: For bot protection (subject to Google's Privacy Policy)

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request your data in a structured, machine-readable format
Objection: Object to the processing of your personal information
Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section below.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt-out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

10. GDPR Compliance (European Users)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

Legitimate Interests: For providing and improving our Service, security, and fraud prevention
Consent: For optional services like email communications
Legal Obligations: To comply with applicable laws and regulations

EU users have the right to lodge a complaint with their local data protection authority if they believe their rights have been violated.

11. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of information to countries outside of your country of residence.

13. Do Not Track Signals

Our Service does not currently respond to Do Not Track (DNT) signals. However, we do not track users across third-party websites or provide targeted advertising, so DNT signals are effectively honored by default.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:

Contact Form
Email: [email protected]

We will respond to your inquiry within 30 days.

Acknowledgment

By using Cloaxr, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Service.